Level-Based Leadership

We know that you consider each individual in your business as a leader. In addition, we understand your realities of spans of control and necessary layers of leadership. Unlike many consulting and training firms, we do not overlay a "one-size-fits-all" template to developing your leaders. Rather, we work with you to determine your specific leadership development needs and then apply our acclaimed Leading By Levels Program to ensure that your entire organization is developing leaders in the right places and at the right times.

  Lewis and Clark on Leadership

Adapted from the renowned audio program "Undaunted Courage In Leadership—7 Lessons From Lewis and Clark" this group-oriented and interactive workshop uses the Lewis and Clark Expedition as an analogy on how your organization can effectively define and integrate the 7 keys areas of recruiting, retention, learning and development, succession planning, career development, and performance improvement.

  Management Skills for New Supervisors

The most important relationship in your organization is the link between employee and manager. Supervisors and managers will benefit from this program by gaining the crucial understanding between this relationship and the ability to get work done on time, within budget and to the levels of quality necessary.

  Shifting From Tactical to Strategic Thinking

Executive leadership teams tell us that one of their main challenges is figuring out how to shift their tactical managers toward strategic thinking. This is imperative for the growth of the organization. It is important for all levels of management to understand both the "hows" and the "whys" of their business strategies. Learn how to anticipate, start, and manage for increased competitiveness and stay on track while continually redefining and refocusing team and department goals.

  Manager as Coach

Keep your project's or team's productivity at the highest level by showing them how to do the best job they can. Here you will learn a step-by-step approach for effective coaching including constructively understanding worker behavior and values, building trust and rapport, and how to encourage task mastery by monitoring and supporting individual team accomplishments.

  Mentoring Skills for Managers/Supervisors

Build greater personal skill and confidence in your ability to provide mentoring by learning the aspects of understanding the mentoring role, identifying what mentors do to build a partnership, understanding the types of mentoring assistance, identifying the blocks to a mentoring partnership, developing a mentor-mentee agreement, using positive reinforcement and effective communication skills, using effective listening and questioning skills, using tools to help mentoring discussions.

  Interviewing Skills and Strategies

Learn how to pick out the most important skills, traits, strengths and weaknesses of candidates interviewing with your organization. This workshop will show hiring managers, HR personnel, supervisors and others involved in the hiring process the latest and most effective strategies to make the interviewing process as productive as possible. Behavior-based, performance-based, traditional, and many other styles and approaches to the interviewing process will be covered.

  Feedback-based Performance Management

All organizations are interested in increasing as well as improving performance of teams and individual contributors. Our unique approach combines best practices with a reality-based focus on the interaction between manager and employee. This approach bridges the gap between peoples' performance and organizational goals. In addition, we share techniques on how to best create a climate of motivation and excellence.

  Certified Job and Career Development Coach

More than ever, managers, supervisors, and HR personnel are being called upon to assist employees make successful short—and long-term decisions in regards to their careers. To help you retain top performers and help all employees feel a sense of satisfaction and value within the organization, this intensive 2-3 day workshop shows you how to build a simple but comprehensive framework for employee career development. In addition, specific coaching skills are covered that you can use to facilitate, guide and push employees to success. Participants who successfully complete this workshop will be granted Certification by the Career Planning and Adult Development Network.

  Managing Organizational Change

Change in and around your organization is going to happen—whether you believe it or not, want it or not, or are ready for it or not. But when many organizations roll out change initiatives they do not include a communication and/or business readiness plan as part of the change management process. This workshop is designed to give participants the necessary tools to examine their organization's structure, systems, staff, skills, shared values, strategy and style to design effective change management plans and programs.

  Understanding Group Dynamics

Did you know that team building is really a subset of group dynamics? This workshop for team leaders, project managers, supervisors, line managers, directors and other leaders in the organization raises your understanding of what group dynamics are and how they play a part for individuals, groups, divisions, and across the entire organization.

  Understanding Team Work and Team Roles

This workshop can be a complement to Understanding Group Dynamics or its own stand alone learning activity. Participants will learn how to identify the work phases team members prefer and the roles they tend to reject. Knowing this information will improve the effectiveness of project management and other teams across your organization.

  Problem Solving and Decision Making

When you think about it, nearly everyone's job in an organization is to solve problems of one kind or another. This workshop outlines an effective step-by-step method that everyone in the organization can immediately apply to make more strategic decisions around the day-to-day problems facing the organization.

  Time Management

We are all faced with doing more work with less time. Learn how to be more effective, identify your true priorities, set goals, define action plans, avoid burnout, and achieve results. This workshop is highly interactive and covers various time management tools, strategies and approaches. Participants will assess their time management styles and identify complementary tools to use to most effectively control time and make it a more value-added and manageable resource. In addition, techniques will be shared that participants can take back into the workplace to immediately use and impart to fellow team members and coworkers.

  Interpersonal and Communication Skills

Today, more than ever, it is virtually impossible to accomplish all of our goals without assistance and input from others. It is imperative to solicit the cooperation, commitment, and supportive actions of others if we hope to complete our work and organizational obligations successfully. In this interactive workshop participants will learn the latest and most effective methods to deal with both face-to-face and electronic interpersonal communications.

  Conflict Prevention and Resolution

In any human or workplace interaction, conflict is inevitable. It is essential that everyone within your organization develops the skills necessary to recognize, control, and resolve conflicts. In this workshop, you will learn the positive and negative aspects of conflict, your personal conflict style, how to recognize others' conflict styles and how to reduce stress in the workplace by handling conflict constructively.